Sunday, August 17, 2025

Towards Dignity for India’s Elderly: Senior Citizen Card – Benefits, Gaps, and the Road Ahead

By CA Surekha

1. Introduction

India is experiencing a silent demographic shift — over 15 crore Indians are already above the age of 60, and this figure is expected to nearly double by 2050. Unlike the West, India lacks a robust social security system. Traditionally, elderly parents relied on children for care, but with migration, nuclear families, and rising living costs, senior citizens increasingly find themselves financially and emotionally vulnerable. Recognizing this, the government has announced a Senior Citizen Card, aimed at consolidating and streamlining benefits for the elderly.

2. Senior Citizen Card – Benefits Announced

The proposed Senior Citizen Card will serve as a single-window identity card, ensuring access to a range of benefits, including:

  • Healthcare Access: Priority service in government hospitals, discounted medicines at Jan Aushadhi Kendras, and special queues for elderly care.

  • Transport Benefits: Discounts on railway tickets, airfares, and long-distance bus travel. In the future, the card may be integrated with metro rail concessions.

  • Banking & Finance: Faster processing counters, special helplines, and priority grievance redressal in banks.

  • Subsidies & Welfare Schemes: Direct integration with pension schemes, Ayushman Bharat health cover, and income support initiatives.

  • Documentation Ease: The card will act as a single KYC document across multiple government departments, reducing repetitive compliance.

3. Procedure & Access

  • Application: Likely to be made available through the Aadhaar-linked online portal and Common Service Centres (CSCs).

  • Verification: Age proof (Aadhaar/PAN), address proof, and mobile number linking.

  • Issuance: A digital card (app-based QR code) along with a physical laminated card for those not digitally active.

  • Integration: Gradually linked to DigiLocker, Ayushman Bharat card, and banking systems.

4. Limitations of Current Announcement

While a step in the right direction, the current framework has limitations:

  • Metro Rail Concessions: Not uniformly available. Senior citizens in cities like Delhi enjoy 10–20% discounts, but no separate bogies or free travel provisions exist. A dedicated senior citizen coach and 100% travel exemption in metros could transform mobility and dignity.

  • Social Security Gaps: Pensions under Indira Gandhi National Old Age Pension Scheme remain low (₹200–₹500 per month), grossly inadequate for urban living.

  • Healthcare Reach: Priority service is often only “on paper” — with overcrowded hospitals and limited geriatric care facilities.

  • Awareness & Accessibility: Many elderly, especially in rural India, are unaware of the schemes or struggle with digital portals.

5. Additional Requirements – The National Need

To truly ensure dignified ageing, India needs a comprehensive national senior citizen policy, aligned with its cultural context:

  1. Metro Rail & Urban Transport:

    • Free or concessional metro passes for all senior citizens.

    • Separate bogies in metro and suburban trains for safety and dignity.

    • Priority seating and staff assistance at stations.

  2. Social Security & Pensions:

    • Enhance monthly pensions to a realistic minimum living level (₹3,000–₹5,000/month).

    • Introduce inflation-indexed pension adjustments.

  3. Healthcare Expansion:

    • Dedicated geriatrics departments in every district hospital.

    • Free annual health check-ups and home-care support.

  4. Financial Dignity:

    • Higher tax exemption slabs for senior citizens.

    • Exemption from TCS on foreign remittances when travelling abroad to visit children.

  5. Community & Housing:

    • Promote dignified old age homes and community living spaces (not shelters, but service-driven residences).

    • Encourage public-private partnerships to build elderly-friendly housing projects.

  6. Cultural Sensitivity:

    • India’s elderly often save everything for children and sacrifice personal comfort. Government must ensure schemes that guarantee independence — so no parent feels like a burden.

6. Conclusion

The Senior Citizen Card is a welcome initiative, but it must be seen only as the first milestone. For a country rooted in the tradition of revering parents as living deities, ensuring dignity in old age should not remain a symbolic gesture. What is needed is a holistic national movement — integrating healthcare, transport, finance, and community care.

A true measure of India’s progress will not just be its GDP, but whether its elderly can walk into a hospital, a metro, or a bank with respect, independence, and dignity intact.