Wednesday, June 4, 2025

The Right to Be Heard: How Natural Justice Shields Taxpayers in GST

Why ‘Audi Alteram Partem’ is the First Line of Defence Against Arbitrary GST Demands, Penalties, and Cancellations

Introduction: Not a Courtesy—A Constitutional Command

In GST adjudication, natural justice is not optional. The core principle — audi alteram partem (hear the other side) — ensures that taxpayers are not punished before being heard. Rooted in Article 14 of the Constitution and codified in Section 75(4) of the CGST Act, this right extends across GST proceedings – from registration cancellation and ITC denial to tax demands and provisional attachments.

Ignoring this right not only results in procedural illegality but also leads to orders being struck down in appeal or writ proceedings. Here’s how this principle works in practice, and how both taxpayers and officers must implement it.

 Part I: Legal Foundations — Where the Right is Codified

GST ProvisionNature of ProceedingRequirement
Section 75(4)General GST proceedingsHearing is mandatory if adverse decision is proposed or hearing is requested
Section 73 / 74Tax demands (with/without fraud)Detailed SCN + reply opportunity + hearing before final order
Section 76Tax collected but not paidMandatory SCN and hearing
Section 64Summary assessmentHearing post-order to ensure fairness
Rule 142SCN and order formatsUse of DRC-01 and DRC-07 ensures formal service and
ability to reply

Key Takeaway: No demand or cancellation should occur without a properly served SCN and real opportunity to respond.

Part II: Judicial Guidance – Non-Compliance Means Nullity

Landmark Judgments Upholding Natural Justice:

CourtCase LawHeld
SCBinapani Dei, Maneka Gandhi, Oryx FisheriesEven administrative actions with civil consequences require hearing
Gujarat HCRepeatedly held that vague or template SCNs and lack of hearing are void ab initio
Allahabad HCCancellation without personal hearing under Section 75(4) is non-est
Madras & Kerala HCsSet aside orders where evidence wasn’t shared or personal hearing denied

"You cannot pass a ₹10 lakh demand ex parte and expect it to survive writ scrutiny."

Part III: Checklist – What Makes a Hearing ‘Meaningful’ (Not Just Formal)

EssentialsInvalid Scenarios
SCN with clear allegations and annexed evidenceSCN with generic lines like “You are liable under Rule XX”
Time given to reply + share documentsOrder passed within 1-2 days of notice
Personal hearing when requested or if major adverse action is contemplatedNo offer of hearing, or hearing denied without reason
Officer reads, considers, and responds to defenceDecision already pre-decided or order copy matches the SCN word-for-word

 Oryx Fisheries Case:

“A notice which implies prejudgment of guilt is a mockery of natural justice.”

 Part IV: Practical Application – When and How to Assert the Right

(A) For Taxpayers:

  • ALWAYS file a reply even if SCN looks weak – silence can be treated as admission.

  • Request personal hearing in writing.

  • Seek cross-examination where third-party statements form the basis of the demand (e.g. supplier statements).

  • If documents are not shared, record objection and request inspection or copies.

(B) For Officers:

  • Avoid cut-paste SCNs; be specific.

  • Attach inspection reports, statements, or e-way bills if relied upon.

  • Document attempts to serve notice and grant hearing – this helps defend ex parte actions.

  • In urgent matters (like provisional attachment), ensure post-decisional hearing.

 Part V: Where This Right Is Most Relevant in GST

Proceeding TypeWhy Hearing Matters
Registration CancellationImpacts ability to do business – courts are strict
ITC Blocking / DenialFinancial effect is huge – must be backed by evidence and chance to rebut
Tax Demand > ₹5 lakhsHigh courts often ask if natural justice was followed
Suspension or Asset FreezingMust be followed by prompt hearing and written confirmation

 Conclusion: Natural Justice Is the Safety Net in GST

A functioning tax system must balance enforcement with fairness. The right to be heard ensures that taxpayers are protected from arbitrary actions and that officers take informed, defensible decisions.

It’s not just a procedural nicety – it is the heart of lawful GST adjudication. Both taxpayers and officers should view this as a compliance discipline, not a burden.

“A fair hearing may not always change the outcome — but it ensures the outcome can be respected and defended.”