The Delhi Jal Board (DJB) Late Payment Surcharge (LPS) Waiver Scheme has been amended and extended until 15 August 2026, now covering domestic and non-domestic consumers, including commercial, institutional, government, and large private connections.
Benefit: Eligible consumers can settle old dues by paying only the principal, with full waiver of accumulated surcharge, if payment is made within the extended period.
Why the Extension and Amendment Matter
The scheme addresses long-pending arrears caused by:
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Disputed bills
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Incorrect surcharge computation
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Unadjusted past payments
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Outdated consumer records or KYC
Intent: Convert arrears into collectible principal while ensuring accurate, verified billing. Voluntary, correction-led payment is prioritised over coercion.
What Consumers Must Do
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Verify dues: Check your KNO on the DJB portal.
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File grievances online for:
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Billing errors
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Surcharge disputes
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Payment mismatches
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KYC or category corrections
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Pay principal only after correction is reflected.
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Keep records: Download updated bills and receipts.
⚠️ Tip: Portal-based grievances create a traceable record and reduce delays.
Administrative Measures for Effective Implementation
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Correct billing and data errors before recovery action.
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Zonal offices must act only on portal-registered grievance IDs.
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Recovery must remain on hold for pending disputes.
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LPS waiver must automatically reflect once principal is paid.
Key Takeaways
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The final extended window till 15 August 2026 is for orderly resolution of old dues.
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Scheme succeeds only if correction precedes payment.
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True impact is measured by:
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Cleaned accounts
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Fewer disputes
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Stronger credibility of the billing system
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Bottom Line: Accurate bills + transparent grievance resolution + timely principal payment = real benefit for both consumers and the system.
